The NPS survey component allows you to collect feedback from users via a 0-10 scale. It also allows you to collect freeform text feedback after the user has submitted their score.

Code

Alternative scales

The component comes with a default NPS scale of 0-10. You can also use a custom scale by passing the options property either directly in the React component or in the YAML config via the props property. For instance, in the example below, we’re using an emoji scale:

Flow Configuration

The following props are available in the YAML Config defined in the Frigade Dashboard:

steps
array
The individual steps/pages of the form
steps[].id
string
Unique identifier for the step. Do not change this once the step has been created.
steps[].title
string
The title of the step
steps[].subtitle
string
The description of the step
steps[].imageUri
string
Url to an image to display in the step
steps[].iconUri
string
Url to an icon to display in the step. This is only supported by the carousel checklist component.
steps[].videoUri
string
Url to a video to display in the step such as YouTube, Vimeo, or a direct link to an mp4 file
steps[].primaryButton
object
Config for the primary button in this step.
steps[].primaryButton.action
boolean,string
Primary button action. (defaults to step.complete).
Possible values: false, flow.back, flow.complete, flow.forward, flow.restart, flow.skip, flow.start, step.complete, step.skip, step.reset, step.start
steps[].primaryButton.target
string
Primary button URI target (defaults to _self).
steps[].primaryButton.title
string
Primary button title. If omitted, the primary button will not be shown.
steps[].primaryButton.uri
string
Primary button URI.
steps[].primaryButtonTitle
string
Deprecated: use primaryButton.title instead. The title of the primary button
steps[].primaryButtonUri
string
Deprecated: use primaryButton.uri instead. The url to open when the primary button is clicked
steps[].primaryButtonUriTarget
string
Deprecated: use primaryButton.target instead. The target of the primary button url (default: _blank; use _self to open in the same window). Setting it to # will open the existing page and dismiss any Frigade modals.
steps[].secondaryButton
object
Config for the secondary button in this step.
steps[].secondaryButton.action
boolean,string
Secondary button action. (defaults to step.complete).
Possible values: false, flow.back, flow.complete, flow.forward, flow.restart, flow.skip, flow.start, step.complete, step.skip, step.reset, step.start
steps[].secondaryButton.target
string
Secondary button URI target (defaults to _self).
steps[].secondaryButton.title
string
Secondary button title. If omitted, the secondary button will not be shown.
steps[].secondaryButton.uri
string
Secondary button URI.
steps[].secondaryButtonTitle
string
Deprecated: use secondaryButton.title instead. The title of the secondary button
steps[].secondaryButtonUri
string
Deprecated: use secondaryButton.uri instead. The url to open when the secondary button is clicked
steps[].secondaryButtonUriTarget
string
Deprecated: use secondaryButton.target instead. The target of the secondary button url (default: _blank; use _self to open in the same window). Setting it to # will open the existing page and dismiss any Frigade modals.
steps[].completionCriteria
string
Targeting that automatically completes the step. E.g.: user.property(‘connectedBank’) == true
steps[].startCriteria
string
Targeting that automatically blocks the step from starting until it becomes true. E.g.: user.property(‘connectedBank’) == true
steps[].visibilityCriteria
string
Targeting that automatically shows the step when it becomes true. E.g.: user.property(‘connectedBank’) == true
steps[].props
object
Override the default UI props for the corresponding component
steps[].fields
array
The data contained on the form step, typically text input boxes, multiple choice questions, etc.
steps[].fields[].id
string
Unique identifier for the step. Do not change this once the step has been created.
steps[].fields[].label
string
The label of the field
steps[].fields[].value
string
The default value of the field (used for prefilling). For checkboxes, use ‘true’ or ‘false’.
steps[].fields[].multiple
boolean
Whether the field can accept multiple values. Only used for the select type field.
steps[].fields[].type
string
The type of the field. The built-in supported types are: text, textarea, select, checkbox, and radio. If you are using custom form field types, the name here should match it.
steps[].fields[].placeholder
string
The placeholder of the field
steps[].fields[].maxLength
integer
The maximum length of the field
steps[].fields[].required
any
Whether the field is required or not. Use a string here to show a custom error message.
steps[].fields[].options
array
The options for the field. Only used for select fields.
steps[].fields[].options[].label
string
The label of the option
steps[].fields[].options[].value
any
The value of the option
steps[].fields[].pattern
object
The validation rules for the field. See documentation for more information.
steps[].fields[].pattern.value
string
Regex pattern to match the field against
steps[].fields[].pattern.message
string
The error message to display if the pattern does not match
steps[].fields[].props
object
Optional additional properties for the field. These will be passed to the frontend component as HTML attributes and merged with the default props for the given field type.

React Component Props

as

Optional as: ElementType<any, keyof IntrinsicElements>

Optional component to wrap the child components in, e.g. as={Dialog} will render the Flow in a modal Dialog. Defaults to Box.


css

Optional css: Interpolation<Theme>

Emotion CSS prop to apply to the component. See Theming documentation for more information.

Example usage:

<Frigade.Checklist css={{ backgroundColor: "pink", ".fr-button-primary": { backgroundColor: "fuchsia" } }} />

dismissible

Optional dismissible: boolean

Whether the Flow is dismissible or not


fieldTypes

Optional fieldTypes: FieldTypes

Custom field types to be used in the Form. You can use this to build your own custom form fields in a Form.

For example, if you want to use a custom field type called calendar:

import { Form, FormFieldProps } from '@frigade/react'

function CalendarField({ field, submit }: FormFieldProps) {
  return (
   <div>
     <input type="date" onChange={field.onChange} value={field.value} />
   </div>
  )
}

 // ...

 <Form flowId="my-flow-id" fieldTypes={{ calendar: CalendarField }} />


flowId

flowId: string

The Flow ID to render. You can find the Flow ID in the Frigade dashboard.


forceMount

Optional forceMount: boolean

If true, the Flow will be mounted even if it has already been completed or dismissed. However, if the user does not match the Flow’s targeting, the Flow will not be mounted.


Optional modal: boolean

Register the Flow as a modal to prevent popup collisions (only one modal Flow will render at a time).


onComplete

Optional onComplete: FlowHandlerProp

Handler for when the Flow is completed. This is event is fired immediately after the user completes the Flow.


onDismiss

Optional onDismiss: FlowHandlerProp

Handler for when the Flow is dismissed (skipped). This is event is fired immediately after the user dismisses the Flow.


onPrimary

Optional onPrimary: StepHandlerProp

Handler for when primary button is clicked. If this function a promise that evaluates to false, the step will not be automatically completed when clicked.


onSecondary

Optional onSecondary: StepHandlerProp

Handler for when secondary button is clicked. If this function a promise that evaluates to false, the step will not be automatically completed when clicked.


variables

Optional variables: Record<string, unknown>

Variables to pass to the Flow. You can use variables in the Flow configuration to customize copy. For instance, you can use title: Hello, ${name}! in the Flow configuration and pass variables={{name: 'John'}} to customize the copy.

View definition